Terms Of use & Privacy
At CTP Boxes & Packaging (“CTP,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, visit our website, or engage with our services.
Information We Collect
We may collect and process the following types of information:
- Personal Information
This includes details such as your name, address, email, phone number, and other contact information you provide when filling out forms or interacting with us via our website, phone, or email.
- Business Information
If you engage with us in a business capacity, we may collect company information, tax identification numbers, and other details required for order fulfillment and customer account management.
- Transaction Data
Information related to your orders, payment information, billing addresses, and purchase history.
- Technical Information
When you visit our website, we may collect technical information such as your IP address, browser type, and operating system through cookies and similar technologies.
How We Use Your Information
We may use the information we collect for the following purposes:
- To Process Orders and Deliver Products
This includes fulfilling your orders, providing customer support, and delivering goods to your specified address.
- Customer Service and Communication
We use your contact details to respond to inquiries, provide product updates, and communicate important information about your order or account.
- Improving Our Services
We may use technical information to enhance our website functionality, improve our services, and better understand user behavior to optimize the customer experience.
- Legal and Compliance
We may use personal and business information to comply with applicable laws, regulations, and legal obligations.
Sharing of Information
We do not sell or rent your personal information to third parties. We may, however, share your information in the following circumstances:
- Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as shipping, payment processing, and IT support. These providers are contractually bound to use your information only for the purposes specified.
- Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to protect and defend the rights, property, or safety of CTP Boxes & Packaging, our customers, or others.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect technical information. These cookies help us understand how you use our site, allowing us to improve performance and offer a personalized browsing experience. You can manage or disable cookies through your browser settings, although doing so may limit your ability to use some features of our website.
Data Security
We take the security of your information seriously. We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.